Privacy policy

Privacy Policy

Last updated: February 16, 2026

GLP Guardian Labs Limited ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GLP Guardian is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, billing address, shipping address, phone number, and email address. Financial information including payment card information and transaction details. Account information including preferences and settings. Transaction information including items viewed, added to cart, purchased, returned, or exchanged. Communications with us, including customer support inquiries. Device information such as IP address, browser type, and network connection. Usage information regarding how you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources: directly from you when you visit or use the Services or communicate with us; automatically through the Services, including through cookies and similar technologies; from service providers who collect or process information on our behalf; and from partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, tailor, and improve the Services. To process payments, fulfill orders, arrange shipping, facilitate returns, manage accounts, and provide customer support.

Marketing and communications. To send marketing or informational communications, such as emails you have opted in to receive, and to inform you about products or updates related to the Services.

Security and fraud prevention. To protect the Services, detect fraud, and maintain a secure shopping experience.

Legal reasons. To comply with applicable laws, enforce policies, and respond to legal requests.

How We Disclose Personal Information

We may disclose personal information: to Shopify and service providers who perform services on our behalf, such as payment processing, analytics, fulfillment, and customer support; to business partners where necessary to provide the Services; when required by law or in connection with a business transaction; and with your consent or at your direction.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our Services. Cookies are small text files placed on your device that help us provide and improve the Services.

We use the following types of cookies:

Essential cookies. Required for the Services to function, including session management, shopping cart functionality, and security features. These are provided by Shopify and cannot be disabled.

Analytics cookies. Help us understand how visitors interact with the Services by collecting information about pages visited, time spent, and navigation patterns. We may use third-party analytics services such as Google Analytics.

Marketing cookies. Used to deliver relevant communications and measure the effectiveness of our marketing efforts. These may be set by third-party services such as Klaviyo.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of the Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to countries other than where you reside.

To learn more about how Shopify processes personal information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies independently.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security system is perfect, and we cannot guarantee absolute security. Information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding access, deletion, correction, portability, or restriction of your personal information.

You may also opt out of promotional emails at any time using the unsubscribe link included in those emails.

Additional rights may apply if you reside in the UK or European Economic Area, including the right to object to processing or withdraw consent. Under the EU General Data Protection Regulation (GDPR), you have the right to: access, rectify, or erase your personal data; restrict or object to processing; data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority, including the Irish Data Protection Commission.

To exercise any of these rights, please contact us at support@glpguardian.com. We will respond to your request within 30 days.

International Transfers

Personal information may be transferred, stored, or processed outside your country of residence, including in the United States and Canada where Shopify operates. Where required, recognized transfer mechanisms such as Standard Contractual Clauses are used to ensure your data is protected in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:

Email: support@glpguardian.com

For the purposes of applicable data protection laws, GLP Guardian Labs Limited is the data controller of your personal information.